What does it make visible?#
The work that does not appear in any delivery metric: reviewing agent output, preparing briefs, catching up after being away, and fixing what came back wrong. An organisation can double its code output and increase its human attention per outcome at the same time, which is a loss disguised as a gain.
Keep up with the Knowledge BaseEvery two weeks, get new terms and updated definitions straight to your inbox.
Why is it never a measure of individuals?#
Because every input to it is a property of the system: how good the briefs are, how reliable the validation is, how much context was captured. Using it to compare people converts a diagnostic into a threat and guarantees the numbers stop being true.
It pairs with DORA metrics on the delivery side and FinOps for AI on the spend side. Token counts, pull requests and agent utilisation are diagnostics — useful, and not outcomes.